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Experiences User Portal
for mobile application management

DESCRIPTION

I worked with Visa Innovation Center Singapore to come up with a UI/UX design for their mobile application management system which is called the Experiences User Portal (EUP).

ABOUT CASE

I was tasked to come up with the concept of building an internal intranet mobile application management system for Visa Innovation Center Singapore. This application will be used internally by Visa's team in the APAC region. Thus, they needed a centralized system whereby their team members can gain access and make changes to their mobile application which they use for demonstration in terms of digital payment in their respective innovation centres regionally.

Building the application from scratch requires myself to understand how the mobile application itself works and what are the functionalities and features that the users can access and make changes on the fly without affecting the application from their own country. After understanding the main requirements and functionalities from the product manager and backend developer, i immediately got down to my sketches and created a rough visual guide listing all the functions and then moved on to the wireframe design of the application. After it was approved, i proceeded with the UI interface design, making sure that the design adheres to Visa's very strict brand guidelines.

After that i came up with the prototype screens and published the assets for the frontend developer to start working on it. As the application is used internally, i could only get feedbacks from the product manager. Overall, they liked the simplicity in terms of user experience, functionalities were easily found and the overall experience was simple and easy to use. They like the modern and simplicity design of the UI as well as the graphics that i incorporated into the design with splashes of contrasting colours that brought life and excitement to the overall user experience.

CASE LAUNCH

Q4, 2017 - Web Application

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